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Terms of Service and Privacy Policy (comicAI)

Company / Provider: 2DSOFT d.o.o. (“2DSOFT”, “we”, “us”)
App: comicAI (the “App”)
Last updated: 2025-12-29
Contact: info@2dsoft.eu | 2DSOFT d.o.o., Gorenjska cesta 24, 1234 Menges, Slovenia

This document contains (A) the Terms of Service and (B) the Privacy Policy for the App. If you do not agree, do not use the App.

A) Terms of Service

1) Acceptance of these Terms

By downloading, accessing, or using the App, you agree to these Terms and confirm you have read and understood them.

2) Eligibility and children

The App is intended to be used by adults (e.g., parents/guardians) to create comics for children.

  • You must be able to form a legally binding contract in your jurisdiction.
  • If you upload a child’s name/photo or otherwise provide information about a child, you represent that you are the child’s parent or legal guardian (or have appropriate permission) and that you have the right to provide that information to us for processing.

3) Accounts and authentication

The App may create an account automatically using anonymous authentication (e.g., a randomly generated identifier) to enable cloud storage and syncing of your comics. You are responsible for maintaining control of your device and your access to the App.

Important: Device-bound data. Because the App uses anonymous authentication, your account and all associated data (including your comics, subscription status, and page quota) are tied to your specific device. If you uninstall the App, reset your device, or switch to a new device, your comics and account data will be permanently lost and cannot be recovered. We are unable to transfer or restore your content to a different device. Consider exporting or saving any important comics before making changes to your device.

4) Subscriptions, purchases, and page quotas

The App may offer paid subscriptions (e.g., premium) that provide a monthly page quota (for example, 50 pages per billing period).

  • Billing and payments: Purchases are processed by Apple through the App Store. We do not receive your full payment card details.
  • Auto-renewal: Subscriptions renew automatically unless cancelled in your App Store account settings.
  • Managing/cancelling: You can manage or cancel subscriptions in your Apple ID subscription settings.
  • Refunds: Refund requests are handled by Apple under Apple’s policies.
  • Quota rules: Page limits, page usage, and resets are enforced by our systems and may change with your subscription status.

5) Your content and permissions

To provide the App, you may submit inputs such as a child’s name, a theme, language preference, and optional photos (“Input”). The App will generate outputs such as stories and images (“Output”).

You retain ownership of your Input, but you grant 2DSOFT a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, and transmit your Input and Output solely to:

  • operate and provide the App features,
  • generate the comics you request (including via third-party AI services),
  • maintain, secure, troubleshoot, and improve the service.

6) AI-generated content disclaimer

The App uses generative AI to create stories and images. Outputs may be inaccurate, incomplete, or undesirable.

  • Do not rely on Output as professional advice.
  • You are responsible for how you use or share Output.
  • We do not guarantee any specific style, quality, or outcome.

7) Prohibited uses

You agree not to:

  • violate any law or third-party rights (including privacy, publicity, or intellectual property),
  • upload content you do not have permission to use (especially child photos),
  • attempt to reverse engineer, disrupt, or abuse the App or its backend,
  • use the App to create, request, or distribute illegal, harmful, or exploitative content.

8) Third-party services

The App relies on third-party services (e.g., Apple services for purchases, Google/Firebase for backend storage/auth, and AI providers). Your use of those services may also be governed by their terms and policies.

9) Suspension and termination

We may suspend or terminate access to the App if we reasonably believe you violated these Terms, if required by law, or to protect the security and integrity of the service.

10) Disclaimer of warranties

To the maximum extent permitted by law, the App is provided “as is” and “as available,” without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement.

11) Limitation of liability

To the maximum extent permitted by law, 2DSOFT will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or business opportunities, arising out of or related to your use of the App.

Where liability cannot be excluded, it will be limited to the minimum amount permitted by law.

12) Changes to the Terms

We may update these Terms from time to time. Changes apply from the “Last updated” date above. Your continued use of the App after changes means you accept the updated Terms.

13) Contact

Questions about these Terms:

B) Privacy Policy

1) Who we are

2DSOFT d.o.o. is the provider of the App and is the “data controller” (or similar term) for personal data processed under this Privacy Policy, unless stated otherwise.

2) What data we collect

Depending on how you use the App, we may collect:

(a) Data you provide

  • Child’s name (or character name) you enter for the comic.
  • Comic preferences (e.g., theme, language, number of pages).
  • Optional photo(s) you choose to upload (e.g., a child’s reference photo) to help generate consistent characters.

(b) Data we generate or store as part of the service

  • Generated story text and images for your comics.
  • Comic status/progress metadata (e.g., generating, completed, failed).

(c) Identifiers and technical data

  • Account identifier (e.g., anonymous Firebase user ID) used to associate your comics and subscription/quota state.
  • Push notification token (FCM token) if you enable notifications, so we can send “comic ready” or similar notifications.
  • Basic device/connection information that may be logged by our infrastructure and service providers (e.g., IP address, timestamps) to operate and secure the service.

(d) Subscription and purchase data

  • Subscription status and entitlement information (e.g., active/inactive, billing period dates, page limits/usage) used to enforce quotas.
  • Purchases are processed by Apple; we may receive limited purchase/subscription signals via our subscription management provider (e.g., RevenueCat) to determine entitlement status.

3) How we use your data

We use personal data to:

  • Provide the App (create and display your comics; save and sync your content),
  • Generate comics you request (including submitting prompts and reference images to AI providers to generate stories/images),
  • Manage subscriptions and quotas (e.g., page limits, pages used, resets),
  • Send notifications if you opt in,
  • Maintain security and prevent abuse, troubleshoot issues, and improve reliability.

4) Legal bases (EEA/UK and similar jurisdictions)

Where applicable, we rely on one or more of the following legal bases:

  • Contract: to provide the App and generate the comics you request.
  • Consent: for optional uploads (like photos) and for notifications (where required).
  • Legitimate interests: to secure, maintain, and improve the App (balanced against your rights).
  • Legal obligations: where we must comply with law.

5) How we share your data

We do not sell personal data. We may share data with:

(a) Service providers (processors)

  • Google Firebase (Authentication, Firestore database, Cloud Storage, Cloud Functions, and push notifications via FCM) to run the backend and store your comics.
  • AI generation providers (e.g., Google Generative AI / Gemini APIs) to generate story text and images using your Input (including uploaded photos if you provide them).
  • Subscription management (e.g., RevenueCat) to manage entitlement status and related subscription events.
  • Apple (App Store / StoreKit) for payments and subscription management.

These providers process data under their own terms and privacy policies and (where applicable) under contractual safeguards with us.

(b) Legal and safety

We may share information if required by law, to respond to lawful requests, or to protect the rights, safety, and security of users, 2DSOFT, and the public.

6) Data retention

We retain data for as long as necessary to provide the App and for legitimate business purposes, including security and compliance.

  • Comics and uploaded photos: Stored in our backend (Firebase/Google Cloud). You can delete a comic in the App, which is intended to delete the comic and associated images from our storage.
  • Device-bound accounts: Because the App uses anonymous authentication, your data is linked to a device-specific identifier. If you lose access to your device, or switch devices, your account and all associated comics cannot be recovered or transferred. Data may remain on our servers but will be inaccessible to you.
  • Long-lived image links: The App may use signed image URLs that can remain valid for an extended period; anyone with the link may be able to access the image. Treat shared links as public.
  • Backups/logs: Some data may persist in backups for a limited period.

7) Security

We use reasonable administrative, technical, and organizational measures to protect data. However, no system is perfectly secure; you use the App at your own risk.

8) Children’s privacy

Because the App may involve children’s names/photos, we expect parents/guardians to supervise use.

  • Do not upload a child’s photo or personal data unless you have the right to do so.
  • If you believe a child’s data was provided without appropriate permission, contact us so we can review and take appropriate action.

9) Your choices and rights

Depending on where you live, you may have rights such as access, correction, deletion, objection, restriction, and portability.

How to exercise your rights

Contact us at info@2dsoft.eu. Because the App may use anonymous accounts, we may ask for information to help locate your data (for example, screenshots of in-app identifiers, comic titles, approximate creation dates, or other details).

Notifications

You can enable/disable notifications in your device settings.

Deleting comics

The App includes a “Delete Comic” option intended to permanently delete that comic and its images.

10) International transfers

Our service providers may process data in countries other than where you live (including the United States). Where required, we use appropriate safeguards for cross-border transfers (e.g., standard contractual clauses or equivalent mechanisms).

11) Third-party links and policies

Relevant third-party policies include:

12) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes apply from the “Last updated” date above.

13) Contact

Questions or requests about privacy:

  • Email: info@2dsoft.eu
  • Address: Gorenjska cesta 24, 1234 Menges, Slovenia